Network Box USA in The Forrester Wave™

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INDEPENDENT RESEARCH FIRM CITES NETWORK BOX AS A STRONG PERFORMER IN ITS EMERGING MSSP Q1 2013 REPORT   Network Box evaluated for breadth of capabilities, flexibility, customer satisfaction   HOUSTON, JANUARY 9TH, 2013 – Network Box USA (www.networkboxusa.com), the American division of worldwide managed security service provider Network Box Corporation Limited, today announced that the company has been named a strong performer in The Forrester Wave™: Emerging Managed Security Service Providers, Q1 2013 Report. Network Box was among the select companies invited by Forrester Research, Inc. to participate in its Q1 2013, Forrester Wave report, Emerging Managed Security Service Providers. Based on an evaluation of the company’s breadth of capabilities, flexibility and customer satisfaction, Network Box was cited as a Strong Performer within the emerging managed security services provider (MSSP) landscape.   In this same report, Forrester states that Network Box trains its team well on Network Box’s technology, as evidenced from Network Box having attained the highest score in the category of MSS Employees. Forrester further states that clients have confirmed to the Network Box UTM as having reduced their operational risks while enhancing operational performance. The research house also positions Network Box’s offering as appealing to companies in search of a managed UTM appliance with active support from professional security personnel. “Network Box prides itself on its award-winning UTM, security technology and customer service, one with a truly global presence. To be identified by Forrester as one of the top and most significant emerging MSSPs is not only an honor, but, we believe, true validation of everything the entire Network Box team has worked so hard for since 2000,” said Pierluigi Stella, CTO of Network Box USA. “For us, the report clearly illustrates that we are a proven, emerging player in the market.” The Network Box UTM appliance combines numerous applications – firewall, intrusion prevention and detection, virtual private network, content filtering, anti-virus, anti-spam, anti-phishing, and anti-spyware – into one single, sophisticated mix of hardware and software. Network Box enables small to medium-sized businesses to combat hackers, worms, backdoors and other online menaces, easily and cost-effectively. For more information on Network Box and the Network Box UTM technology, please visit  www.networkboxusa.com.       Share the News!

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Network Box a Strong Performer, According to Forrester is a post from: Network Consulting International (Thailand)

When I give talks about network security we the motivation of these guys and how they are no longer geeks in pajamas in mom’s basement playing games with their computers.

This guy was a multi-millionaire flying first class and living a life of luxury on money he stole while sitting at his computer.

This is why – but he’s one that got caught!

Hacker Caught in Thailand is a post from: Network Consulting International (Thailand)

This December marks the beginning of a new tool for Network Box sellers and resellers. It is called Focus. Focus is a monthly newsletter with all the news and updates about what is going on at Network Box. It is also a great tool for prospective clients to learn how letting Network Box protect their computers is the best decision.

So keep watching this space every month for a new Focus from Network Box and here is the very first issue. Best wishes from Network Box Thailand to all our friends for a very healthy and Happy New Year.

 
Network Box Focus_201212

Network Box – In Focus is a post from: Network Consulting International (Thailand)

No doubt fraud risks are increasing in Thailand. Mitigating risk is an important part of business operations in today’s world. Yet IT risk is probably one of the least understood and least adequately protected against simply because IT vulnerabilities are not easily seen.

Thai business reported three times the global rate of anti-competitive practices and almost 80% of reported fraud was internal verses 56% globally. Leading the world in these categories is not a good thing. In Thailand, 80% of internal fraud was by middle and upper management. Leading types of fraud are embezzlement, computer hacking and asset misappropriation – all digital.

Business data today is all digital – your first line of defense against fraud threats, internal and external is a secure computer network. Policy enforcement, data leakage, hackers, worms, spams, intrusions and breaches in thousands of forms and methods cannot be dealt with using yesterday’s firewalls. Only dynamic, dedicated, fulltime, trained computer network security can handle the job.

Learn how multi-award winning Network Box Thailand can economically protect your company from fraud that could cripple your business. We will survey your network and give you a free report on how well your organization is protected from digitally based fraud – get a free 30 day Network Box demo for qualified businesses – here.

Listen to a great podcast about cybercrime and how it impacts business from PwC Canada here.

Thailand’s Fraud on the Rise is a post from: Network Consulting International (Thailand)

Click the image to read all about the job and apply

Demand for NCI products is growing and we are looking for a special person to help us serve our expanding customer and reseller partners. NCI is a small company that represents best in the world products and selling to best in world companies. If you are up for a challenge with a big payoff potential or know someone who is – please contact us.

We’ve posted full details on JobStreet.com click here. Anyone is welcome to contact us directly but it is best if you apply for an interview through the ad.

Thank you.

Searching for Sales and Channel Manager is a post from: Network Consulting International (Thailand)

Well it’s certainly been a busy 2012 for Interpac since my last newsletter. A steady flow of multi-site project work and launch of our new AD-SYNCH and CAP R2 Modules have been keeping us busy while some new personnel additions have brought even more talent to the Interpac team.

 Local Project Rollouts

Teltrac deployment in ASEAN continues to grow steadily as we continue to provide solutions for new requirements. Some projects of interest just in the past month include:

a Teltrac EMS Enterprise Multi-Site system is now in service for everyone’s favorite hotel booking service Agoda with their Avaya Aura server in Bangkok, supporting G450 and G430 media gateways sited in Bangkok, Phuket, Kuala Lumpur, Hong Kong, Sydney and Budapest, replacing the locally sourced call accounting system which was found to be unequal to the requirement.

a Teltrac EMS is in deployment for venerable global marketing services group DKSH, supporting multiple locations comprising a mix of Cisco 8.5, Cisco 8.6 and Siemens HiPath 4000 nodes as Phase I of a regional A.P. rollout programme. In this case Teltrac was the only CAS product that proved capable in POC of reliably supporting Cisco IPT with Siemens and NEC PBX on the same network.

Continued rollout of Teltrac EMS for the worldwide operations of Global Foundries with successful implementation of our AD-Synch Module to automate staff MAC’s worldwide with GF’s Active Directory deployment, supporting Cisco 8.x together with Siemens, Hitachi and Panasonic equipment.

New Additions

Some changes and more team growth at Interpac:

A warm welcome to Michael Wong who has joined the team as Sales and Channel Manager for Hong Kong

In Singapore we say farewell to Rufus Pradeep who has decided to relocate to back to his homeland to raise a family, and we’ll soon be making an announcement regarding his replacement.

In Bangkok we welcome Charles Barron to the Thailand team in the capacity of Project Manager.

In Manila Senior Sales and Channel Executives Phoebe Villamayor and Veverly Obillio who joined in the summer are going great guns in the Philippines with a steady stream of wins including Coca-Cola, ACE Insurance, Cognizant, Glaxo, PricewaterhouseCoopers, to name but a few.

Product Development

PBX hacking is back…

Just when you thought telephone phreakers posing a hacking risk was a thing of the past, long-gone with high IDD rates, analogue line voicemail hacks and Y2K, it’s back big time in a new form. Now it’s not just teenage hackers getting dial tone and placing IDD calls on the company dime, it’s organized syndicates reaping hundreds of thousands per hit on service calls by penetrating the new generation of high-end corporate IPT voice systems to orchestrate and lock in callbacks to very high priced service numbers located in certain countries. We’re putting commensurate resources into ensuring our HackerTrac module stays ahead of the game in protecting you against this new and ubiquitous phenomenon.

Cost Allocation Package Release 2 which enables automated chargeback of personal calls to employees for fixed line and mobile is now in deployment, with a number of enhancements over the popular Release 1 version.

AD-SYNCH Module is now in full release having proved very successful at automatically synchronizing the Teltrac company directory even with highly complex corporate structures.

Meanwhile on the IPT front, in 2012 we continue to keep pace in interfacing and certification with the latest versions of all IPT equipment and software, including ShoreTel, Matrix, Lync, Huawei and others in addition of course to continuous work with Cisco, OpenScape, Avaya, etc.

Call us any time – for any voice network billing, analytics and reporting matters. We are here to serve you.

All the best,

Greg York

Managing Director

Interpacific Data Management Limited

Telecom Accounting and Operations Support

Systems for PBX I IPT I VPN I Mobile

Q3 Interpac Update from Hong Kong is a post from: Network Consulting International (Thailand)

Features include - Unlimited locations, unlimited extensions, Multiple currencies, Multiple languages – ภาษาไทย – Over 50 customized reports

Multiple locations - Teltrac handles multiple locatations better than any other solution.

Contact us today for a free – no obligation – proof of concept test and demonstration for your company.

Teltrac Call Accounting Solutions is a post from: Network Consulting International (Thailand)

The following article about all these threats is so good, I have shamelessly copied it from the place I found it – http://www.internet-story.com/dangers.htm – and re-posted it here. Thank you to the original author – to whom I would gladly give credit – had she/he taken credit for compiling this piece in the first place.

Spam - In general spam can be defined as any unsolicited e-mail, usually in the form of advertising for a product or service. Spam wastes an enormous amount of people’s time. Even though you may think an e-mail is spam, you often have to read the first sentence to be sure before deleting it. If you get dozens a day, the time wasted rapidly mounts up. Unfortunately there seem to enough people falling for the offers to make sending spam worthwhile. [ed- Multiply these few seconds times thousands of spam-mails and hundreds of employees and the time wasted is significant.]

In addition to lost time, spam also uses up considerable bandwidth on the Internet. Despite bans, because the Internet is public it’s almost impossible to prevent spam. There are organisations which try to fight spam using various techniques, and filters are available which recognize some spam algorithmically, for example by the subject line or sender. But spammers know all the tricks and are often ahead of the game.

The story goes that the word spam comes from the Monty Python song: “Spam spam spam spam, spam spam spam spam, lovely spam, wonderful spam…” A sort of endless nonsense, which continually repeats itself. The song featured in a skit in a restaurant, in which every dish included some spam, a trade name for luncheon meat.

Wherever the word came from, spam is invasive – you don’t want it, but you get it anyway. And the worst thing you can do is click on the button saying you don’t want it, or send an e-mail complaint back. Then they, whoever “they” are, know that their spam is reaching you. And you will get more…

Malware - This is a general term meaning malicious software such as viruses, worms, Trojans, spyware, adware, etc.

Computer viruses - In the early 1980s, experiments were carried out on computer security and 1983 saw the emergence of the first virus. Fred Cohen, at that time a student at the University of Southern California, had the idea of introducing self-reproducing software, which could spread by infiltrating existing programmes, thus attacking the security of multi-user computing systems. Len Adleman, Cohen’s thesis adviser suggested that this was similar to a biological virus, which uses the resources of the cell it attacks to reproduce itself. The term “computer virus” was born.

So what is a virus? A virus is a programme with the ability to reproduce and spread rapidly. It is often difficult to eliminate. A virus infiltrates a file and is spread as that file is copied and forwarded to other computers. At the very least a virus can cause problems by taking up storage capacity and memory and slowing general computer performance. However some viruses can destroy files, reformat hard drives or cause other damage.

At one time viruses were spread mainly through the interchange of floppy disks but the Internet now provides a much better and quicker distribution system. Viruses attached to today’s essential business tool – e-mail – can spread a virus throughout a company like wildfire and cost many millions in lost data, lost productivity and high fees for re-establishing crashed computer systems. Tens of thousands of viruses have already been identified and it is estimated that about 400 new viruses are created every month. Anyone with basic programming knowledge and a desire to cause computer damage can create a virus. A non-damaging virus will spread and “just” take up storage space. With damaging viruses, the spread usually takes place over a long period before the virus is actually activated. The activation may be tied to a particular date or particular computer command. Once a virus is discovered, details are sent to the ICSA (International Computer Security Association) in Washington, D.C. They in turn distribute details to anti-virus software developers who modify their software to detect the new virus. Depending on the virus, this can take months. As new software is installed and updates made, the virus threat is finally reduced to a level where it is no longer a major threat.

Virus hoaxes - Normally spread through e-mails, a virus hoax is usually a false warning of a non-existent computer virus. As such, they cause no harm to computer systems other than slowing mail servers down if spread in large numbers. In addition to the hoax itself, unsuspecting recipients then send out e-mails to all their contacts warning them of the supposed virus threat, creating even more network traffic. However, some hoaxes go further, with a message giving directions to remove specific files from your system to get rid of the virus. This form is then no longer a hoax but is in itself a virus, because it leads you to remove some vital file which may cause your computer to malfunction. Before reacting to any virus warning, even ones that appear genuine, check with one of the online anti-virus programme providers who list hoaxes and real viruses.

Computer worms - Worms differ from viruses in that they don’t reproduce by infiltrating files but by infiltrating systems. For example, a network worm spreads by reproducing itself throughout a network system. An Internet worm sends copies of itself through the Internet system via poorly protected computers. An e-mail worm sends copies of itself via the e-mail system.

Trojans - The name is derived from the Trojan Horse of Helen of Troy fame. It is a particular type of malware used to infiltrate a computer without the user’s knowledge. Trojans may install a so-called “keystroke logger”, which can record all the keystrokes entered on a computer keyboard. This provides information on all computer activity including passwords used. This information is then passed on to fraudsters via the Internet. A typical method used is to send out random e-mails which appear genuine, encouraging computer users to click on a link from the e-mail to enter a malicious website, which in turn exploits a web browsers vulnerability to install a Trojan.

Another form of Trojan allows infected computers to be targeted for a “denial of service” attack. The aim is to deny the victim access to a particular service. Such an attack can effectively disable your computer or network – with possible disastrous consequences depending on the type of organization. Unlike viruses, Trojans cannot reproduce.

Phishing - First identified in 1996, phishing is the practice whereby fraudsters acting as legitimate organisations such as banks, online payment services etc., send misleading e-mails requesting personal and financial details from unsuspecting recipients. In other words – fishing for information useful to the fraudster in order to transfer money into the fraudster’s account or make online purchases on someone else’s account. Typically, a message requests the recipient to “update” or “validate” his account information by clicking on a link with the threat that failure to do may lead to suspension of the user’s account, etc. To avoid having his account suspended, the user follows the e-mail instructions and the trap is sprung. The link to which the unsuspecting victims are directed opens a “copycat” website of the institution named in the e-mail and looks official. Thousands of such e-mails are sent out in the hope of catching out a few of the unwary. The information “phished” for includes numbers for bank accounts, credit cards, security codes, social security and phone numbers, login names and passwords and names and addresses.

Adware and Spyware - Short for advertising-supported software, adware is a software application in which advertising is displayed while the programme is running. This may take the form of pop-ups or banners which appear on the computer monitor. Advertisers pay for the service and help to recover some of the costs of software development, thus keeping the price low or even free, whilst the programmer still makes a profit. Adware may run on a computer without the users knowledge, having been included in shareware or freeware downloaded from the Internet. Most adware affects the various Windows operating systems and may be noticeable by the presence of more pop-ups on the web browser and a possible reduction in computer performance.

Some adware programmes include codes used for tracking and collecting information about users, their computers, websites visited and so on. This is then called Spyware.

Combating Adware and Spyware is fairly easy with programmes such as Ad-Aware or Spybot, which can be downloaded free of charge from the Internet and regularly updated. There are also commercial packages for sale.

Protection -

1. Treat all unsolicited e-mails with suspicion and never click on links on these e-mails to enter unknown websites.
2. Never, ever answer unsolicited e-mails. You’ll just end up with even more spam.
3. Ensure that you are using the latest version of anti-virus software. Most will automatically provide updates. [ed- use the programs that come with your OS as a first line of protection, companies like Microsoft have a vested interest in keeping your computer running smoothly and virus free. Often even the name brand a-v software can slow your computer down and cannot catch it all.]
4. Download security updates or so-called patches from the Windows Update site, depending on your system.
5. Install a firewall to help keep hackers at bay and make you invisible on the Internet. [ed- use the one that came with your OS.]
6. Ignore all requests for personal details. Legitimate companies never request personal information via the Internet.
7. Never forget that e-mail is not a secure method of transmitting personal information.
8. Thoroughly check all credit card and bank statements to ensure that there are no unauthorized charges. If a statement is not received on time, check with the institution concerned to confirm your address.
9. Be cautious about opening any e-mail attachment, even from known sources. Before opening it, drag and drop the attachment onto your desktop and scan it for viruses.

Identity theft - When we think of identity theft, we usually think of credit card details. However, ID thieves are also interested in other information, including credit reports, social insurance numbers, driving license numbers, phone cards, mortgage details, birth dates, passwords and PINs, addresses and phone numbers. ID loss is not just about money.

(Ed – Bad guys use fragment lists of information, that each on their own is worth nothing to piece together full identities. Groups of cyber crooks in well hidden online forums share lists with each other, sometimes buying and selling many lists. Then by running several lists containing millions of records through their database programs out will come full identity details on dozens or maybe even hundreds of people. These are the unlucky ones whose identity information appeared in bits and pieces – never complete – in many stolen databases. Put all together, it is enough to ruin your day if you were one of those unlucky ones.)

ID loss may mean losing much more. Credit rating may be lost and until this is restored, you may find difficulty in getting a job, a mortgage or even a passport.

Today’s cunning bank robbers only rob databanks. Computer criminals have realized the potential of the power of information and computer crime is the fastest growing form of crime. If operating remotely, ID thieves run little risk of being caught and even if they themselves don’t use the information, it can be sold on to fraudsters who use it to impersonate others. How is this done?

Some examples:

1. Using credit cards to charge an existing account or create a new one.
2. Opening a new telephone account using a stolen identity.
3. Fraudulent electronic bank transfer to draw from a bank account using stolen identity.
4. Using a stolen identity to get a job.
5. Using ID cards or driving licenses for tax or benefits fraud.
6. Using a stolen identity to obtain a loan or mortgage.
7. Using a stolen identity for frauds of various kinds or when caught committing a crime.

As individuals, most of us have become accustomed to caution, to being extra careful with credit card and personal information. But criminals go where information is collected. Regrettably not all companies protect your records adequately in their databank. Some institutions hold records of millions of people and big break-ins can lead to loss of our personal secrets. One U.S. security firm discovered that passwords from 50 banks, eBay and PayPal login details and also credit card numbers had been stolen from a server by a Trojan virus. Another discovered that hackers had accessed a credit card system holding 40 million various credit card numbers. And data has been lost in far simpler ways: in the U.S., a shipment of bank customer data tapes disappeared in transit. In Singapore, bank customers records disappeared during shipment between two offices. A Japanese bank inadvertently threw out CDs containing copies of the financial records of its customers. And there was the Australian bank manager who, by using clients IDs, stole $17 million to feed his gambling addiction.

Figures published in 2005, showed that in the U.S. alone about 53 billion US$ per year is lost through ID theft. 90% is paid by retailers and businesses – ultimately of course at the expense of the consumer.

Some simple safeguards:

1. Make a spare copy of all credit card, investment and bank details. [ed-store this securely]
2. Contact your credit card company if new cards don’t arrive on time.
3. Never use names, dates or consecutive numbers or letters for passwords or PINs.
4. Never give passwords or PINs to anyone. Either by e-mail or personally.
5. Check all credit card statements thoroughly. [ed- look for small recurring charges, usually less than $10]
6. Shred your information before disposing of it.
7. Install a firewall and anti-virus program on your computer. [ed- use your OS provided a-v and firewall programs as a first line of protection, see above comment.]
8. Remove all data before disposing of a computer [ed- it is preferable to remove and destroy the harddrive, especially if you cannot run the computer to securely delete all files first.]

And never think “It can’t happen to us!” It can!

ed- In the immortal words of Sgt. Phil Esterhaus – “Let’s be careful out there.”

It can’t happen to us… is a post from: Network Consulting International (Thailand)

23 August – NCI Thailand is proud to announce their partnership with FaxCore - developers of Evolution eV5 IP fax server application software. FaxCore is based in Colorado USA, and has regional offices in Kuala Lumpur, Malaysia.

Today’s corporate world continues to seek the paperless office but a fact of business and bureaucratic life remains – the activities of most organizations today still revolves around paper. Coping with that paper, moving, storing and recording it efficiently is a major task and one best handled with modern FoIP – Fax over Internet Protocol software.

Evolution eV5 IP fax server application software is state of the art and unmatched in the fax server industry. FaxCore is integrated and is certified for most Microsoft applications including Microsoft SQL Server, Exchange (all versions), SharePoint, Microsoft CRM and Windows Server 2008 R2 without cumbersome connectors or expensive add-ons.

If your organization depends on faxes and paper for moving data contact Network Consulting International to learn how FaxCore can streamline your paper jungle. NCI is offering a free evaluation of your current fax management processes and introduction pricing for the FaxCore application in your organization.

Contact us at – info@ncithai.com or Phone +66 2 260 3350

FaxCore Picks NCI for Partner in Thailand is a post from: Network Consulting International (Thailand)

How Well Is the Battle for Cyber Security Going? Thailand is consistently one of the top places in the world for origins of attacks, not because the attacks originate here but because so many servers here are vulnerable and are used by the cyber criminals.

 
Who Exactly is Responsible for Your Cyber Security? Do you let the government lock up at night when you go home? Don’t wait for them to handle your computer security either.

Free network diagram and security evaluation – plus three months FREE service from Network Box

How Much Should We Worry About Cyber Security? is a post from: Network Consulting International (Thailand)